How would you handle it if you got a worrisome call from your tenant indicating a brick had just been knocked out of an interior wall in your home by a neighbors laborers doing demolition next door, resulting in a clear view into the neighbors home?

How would you handle it if the home next door was being renovated by an out-of-town, owner-investor with no contracting license, seemingly little gut-renovation experience, and she was using laborers who may or may not have been working for anybody with any type of business license at all?

How would you handle it if your reasonable written notice related to damage was returned with no proper declarations of responsibility and a plan for remediation?

How would you handle it if in fact the tenant was criticized for his concern instead of getting the plan of action most would expect?

What if the view through the hole seemingly exposed a gross mismatch between her permits and her work?